We believe sharing knowledge is key to empowering our clients and growing communities of expertise.
We meet our clients at the intersection of digital, people, and services.
Here's a collection of some of our own material below, as well as content from other industry thought leaders - content that we believe contributes towards our mission: Empowering People to Power Digital.
Our latest videos.
ITIL4 Acquiring and Managing Cloud Services: The Lead Editor's Perspective
The first major Cloud publication written from the Cloud consumer's perspective.
Lead Editor, David Cannon gives his perspective on this leading publication.
The Age of the Digital Customer - what does it mean for IT?
As guest of Johann Botha, Marc Biebuyck talks about what the Age of the Digital Customer means - both for businesses and the IT functions enabling them.
What we are talking about.
Podcasts. Webinars. Blogs.
Digital and IT Strategy: 1 year on
What's happened in the year since Digital and IT Strategy was published? Has Digital really accelerated, or just the adoption of available tools? What does the future hold for Digital Strategy? Find out in this informative video.
David Cannon on the Service Management Leadership Podcast with Jeffery Tefertiller
In this episode, David discusses the breadth of service management including and beyond operations.
David Cannon at the ITBO roundtable
IT Business Office, Value Discussions, and game changing partnerships.
ITIL 4 Digital and IT Strategy deep dive with David Cannon
Digital strategy is not just about using new technology to do the same things quicker and faster. It’s about changing everything we do and the way we do it, right down to the personality of the organization.
